Travel Charges will apply to all customers based on their proximity to our service and support office. Travel charges will be structured in tiers as indicated below and will be applied to each visit made by a technician to your location, unless otherwise indicated in advance of service. Travel time to Company's location will be determined by Microsoft MapPoint using location to location routing in most direct path at posted speeds.
* - max distance determined by travel time from Greyhound Technologies Service Office location as calculated by the most current available version of Microsoft MapPoint using standard travel speeds and routes. ** - Service Agreement customers also benefit from reduced travel charges for onsite service